Who We Are

Our website address is: https://nurpak.store.
NurPak is a supplier of eco-friendly, custom-printed packaging products — including paper cups, bowls, plates, and bags — designed for businesses and events across Somalia.

Information We Collect

We collect personal and business information when you:

  • Place an order or register for an account

  • Upload your logo or artwork for custom printing

  • Subscribe to our newsletter or fill out contact forms

  • Leave comments or reviews on our site

This information may include your name, email address, phone number, company name, shipping address, billing details, and uploaded design files.

How We Use Your Information

We use the information collected to:

  • Process and deliver your orders

  • Communicate order updates, proofs, and support responses

  • Improve website functionality and customer experience

  • Prevent fraud and ensure website security

  • Send marketing updates (only if you have opted in)

We do not sell, rent, or trade your personal data with any third parties.

Media Uploads

If you upload images or logos for printing, please ensure they do not contain embedded location data (EXIF GPS). Visitors to the website can download and extract location data from images.

Cookies

We use cookies to:

  • Save your cart items and checkout details

  • Improve browsing and personalization

  • Track anonymous usage analytics

You can disable cookies in your browser settings, but some features of the site may not work properly.

Embedded Content

Some product pages may include embedded videos or content from third-party sites (e.g., YouTube, Instagram).
These websites may collect data about you, use cookies, and track interactions according to their own privacy policies.

Data Retention

  • Order details are stored securely for accounting and customer service purposes.

  • Uploaded logos or artwork are kept for reorder convenience unless you request deletion.

  • Comments and reviews may be retained indefinitely.

Registered users can edit or delete their information anytime by logging into their account.

Your Rights

You can request to:

  • Receive a copy of the data we hold about you

  • Delete your account and related data (except data required by law)

  • Withdraw consent from marketing communications

To request this, please contact us at [your support email].

Data Sharing

We share limited data only with trusted services that help us operate our store, such as:

  • Payment gateways (e.g., Stripe, PayPal — when enabled)

  • Shipping providers

  • Anti-spam or security plugins

All partners comply with privacy and data protection standards.

Security

We implement industry-standard security measures to protect your personal data. However, no method of online transmission is 100% secure, so we cannot guarantee absolute protection.